01
Buyer relationship beyond the contract
The first call from a fresh owner goes to the realtor. So that this call does not become an operational task, you need a reliable local partner you can refer to.
FeinHeim · Munich Audience · Realtors Premium Property Care
For Realtors
Referral, not commission.
Buyer Care · Reciprocal · Discreet
The notary appointment closes the contract. Living in the apartment only starts afterwards.
FeinHeim is the local Operating Partner you can refer your buyers to after the notary appointment. You keep the relationship to the buyer, we take over the operational everyday around the address. Reciprocal referrals, no finder's fees in either direction.
The need
What realtors need
02
No in-house operations apparatus
After-sales buyer care is a full-time job. You are already in the next mandate. A dedicated Operating Partner provides the operational layer that protects your reputation.
03
Discretion and stylistic consistency
Anyone brokering premium addresses cannot pass the buyer on to a standard service. The downstream service must match the level of your advice.
Our offer
What we concretely offer realtors
Three forms of collaboration:
01 / 03
Local buyer care from key handover
We take over the everyday around the newly purchased apartment: defect coordination, concierge, value preservation, modernisation. The buyer has a Munich contact with interior fit-out background, you keep the relationship.
02 / 03
Reciprocal referrals, no finder's fees
We refer back where sales or rental opportunities arise. No commissions flow in either direction. Trust grows faster, complexity stays low.
03 / 03
Discreet service, on request under your brand
On request FeinHeim acts as a white-label layer under your realtor brand. Buyers see your service, you keep the brand contact, FeinHeim stays operationally invisible.
How we work with realtors
"Buyers no longer call the realtor about water damage. They call because they are looking for the next apartment."
At the notary appointment you give your buyer our number. From key handover onwards we take over operational care: defects, concierge, maintenance, small modernisations. You remain the contact for strategic questions. The result is well-maintained buyer relationships, more follow-up referrals and no operational burden on your side.
Let us talk about working together.
Partner conversation